Axis DME values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your data.
1. Information We Collect
We collect the following types of data:
- Name, email, phone number (when you fill out contact forms)
- Shipping and billing addresses
- Insurance and Medicare details (if submitted)
- Order history
- IP address and browser information (for analytics)
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Verify insurance/Medicare eligibility
- Respond to inquiries and provide support
- Send order updates or relevant notifications
- Improve website performance and services
3. Sharing Your Information
We do not sell or rent your data. We may share limited information with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers (e.g., USPS, FedEx)
- Medicare/insurance partners (for verification purposes)
4. Data Security
We implement industry-standard security practices to protect your personal information, including SSL encryption and secure hosting. However, no method is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience and to collect usage data. You can control cookie settings via your browser.
6. Third-Party Links
This site may include links to third-party sites. We are not responsible for their privacy practices or content.
7. Your Rights
You may request to access, update, or delete your personal information at any time. Contact us at michelle@axisdme.com for requests.
8. Changes to This Policy
We may update this privacy policy periodically. Please check back to stay informed of updates.